Get in Touch
Questions about Helium? We're here to help you experience the future of comfort.
Address
Our registered office
Support Hours
Email Support
24/7 availability - We typically respond within 2-4 hours during business days.
Phone Support
Monday - Saturday: 9:00 AM - 7:00 PM IST
Sunday: 10:00 AM - 6:00 PM IST
We're Here to Help
Have questions about our IoT-enabled ACs? Need help with your pre-order? Want to learn more about Helium's innovative features?
Don't hesitate to reach out. Our team is passionate about helping you discover how Helium can transform your comfort experience.
Quick Answers
Quick answers to common questions about Helium ACs, pre-orders, and support
Pre-order & Delivery
• What's included in ₹999 pre-order?
₹10,000 discount + priority delivery + free installation
• Can I change my order after booking?
Yes, modifications allowed until final payment
• What about warranty coverage?
5-year comprehensive warranty included
Smart Features & App
• How does the IoT connectivity work?
WiFi-enabled with companion mobile app
• Can I control it remotely?
Yes, from anywhere with internet connection
• What about air purification?
Built-in HEPA filtration system included
• Energy savings features?
Smart scheduling + usage analytics in app
Installation & Support
• Is installation really free?
Yes, completely free professional installation
• What if I face technical issues?
24/7 remote diagnostics + local service network
• Compatible with existing wiring?
Works with standard AC electrical connections
• Service availability in my city?
Currently expanding across major Indian cities
Business & Partnerships
• Bulk orders for offices/hotels?
Special pricing available for 10+ units
• Become a Helium dealer?
Partnership opportunities in select cities
• Media & press inquiries?
Contact us for interviews & press materials
Still have questions? We're here to help!